Power of appreciation
Isn't it lovely when one of those little gems pops up in your mailbox ... a few sincere words of thanks for a job well done? Especially if it comes out of the blue from a client you've been working with for a while.
Receiving one of these uplifting messages earlier in the week – and basking in a few precious 'feel good' moments - I started wondering why we don't take the trouble to say, "Thank you," more often. It costs nothing but a few minutes to draft a brief email, letting a colleague, client or supplier know you appreciate them. Yet it can really make their day! Not only that, human nature being what it is, you can be pretty sure that the next task this person undertakes on your behalf will be done with extra enthusiasm and pleasure. If we all said, 'thank you,' more frequently, we could create a much more pleasant and co-operative working environment!
This started me thinking about the people who donate to our organisations. If ever anyone deserved heaps of appreciation it has to be those who part with their hard earned cash in the hope of making the world a better place. But are we really showing them how much we appreciate them? Do we even acknowledge their support? And if we do, are our words of thanks sincere and genuine, or just standard auto email responses and form letters churned out by the thousand?
Most organisations thank donors when the cheque or credit card payment comes through. And that's the least we can do. But I wonder how a donor would feel if he or she received a letter of appreciation, an email or thank you card completely out of the blue ... just to let them know you are thinking of them and thankful for their support in the past. I'm willing to predict this would create a stronger bond and increase the likelihood of further support!